We’re here for you! Online, email and discussion board support are always available for free. Telephone support is available for $25 per 30-minute session.

If you’re experiencing challenges, please try the following:

  1. DISCUSSION BOARD SUPPORT
    If our online support page doesn’t provide the answer, visit our discussion board.
  2. DIRECT E-MAIL SUPPORT
    Still having a challenge? Email helpdesk@foxvillage.com. We will respond within two business days.
  3. TELEPHONE SUPPORT
    We offer 30-minute phone support for $25. If you need to set up a telephone support session, please purchase a support ticket, then contact us by e-mail at helpdesk@foxvillage.com to schedule a telephone support session. We will reply to your e-mail as soon as possible, to confirm your appointment.