We’re here for you! E-mail support for software questions is always available for free. On-demand telephone support is available for $50 per 30-minute session.

If you’re experiencing challenges, please try the following:

Download the FVD User Manual, open in Acrobat and do a key word search for your issue. The manual is extremely detailed in every single aspect. It is available in our Downloads section.

  • LICENSED USER DIRECT E-MAIL SUPPORT 
    Still having a challenge? Email helpdesk@foxvillage.com.
    We will attempt to respond as soon as possible.
  • TELEPHONE SUPPORT
    We offer 30-minute phone support for $50. If you need to set up a telephone support session, please purchase a support ticket, then contact us by e-mail at helpdesk@foxvillage.com to schedule a telephone support session. We will reply to your e-mail as soon as possible, to confirm your appointment.

Click "Buy Now" below to purchase a support ticket: