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Troubleshooting Fox Village Dressage
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If you are having problems opening or using the
program, do the following before contacting us:
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Make sure you have all the following files in
their respective locations:
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File Name
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File Location
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fvd.mde
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c:\program files\fvd\
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All (.sdf) files
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c:\program files\fvd\
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hr.hdf
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c:\program files\fvd\
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test.tdf
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c:\program files\fvd\
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fvd.dll
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c:\program files\fvd\
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fvd.chm
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c:\program files\fvd\
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fvd.ico
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c:\program files\fvd\
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fvd2.ico
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c:\program files\fvd\
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logo.gif
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c:\program files\fvd\
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blank.jdf
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c:\program files\fvd\support\
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All (.kdf) Files
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c:\program files\fvd\support\
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Readme.txt
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c:\program files\fvd\temp\
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Check the properties of the above files and make
sure none are 'read-only'
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Be sure to backup your .sdf, .hdf and
.kdf files. We cannot replace your data, so be sure to do this.
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Is all your data complete? Are you missing any
required information on any of your forms or sections? e.g. Are
your entries complete with both horse and rider name? Are your classes
filled out properly with date, ring and judge(s)? Have you entered all
your show information in the Show Information form. Missing required
data can prevent proper form displaying and report generation.
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Open the program and choose Repair All Links
from the menu bar. Find each respective file when prompted. Note: Make
sure you are not trying to link to data files of a previous version of
Fox Village Dressage. These files will not work with the new version.
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Search the
Bulletin Board for similiar questions by others in the group
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Download a new FVD.mde file and replace your
existing one. When you do this, make sure your Fox Village Dressage
program is not open. You may have partially downloaded the file causing
the file to be corrupt and not work properly.
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Compact and Repair your data files.
Choose Compact Databases and then the type of data file from the
menu bar and then choose your file when prompted. You will need to
do this to both your show and horse & rider files.
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Make sure your screen resolution
is 1024 x 768 or greater.
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If you are receiving error number 3127 when
you are attempting to create a USEF export file,
click here.
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If you're having computer issues, please refer
to your operating system documentation before contacting us.
Remember we've offered this software at a very reasonable price
based on the premise that the "User's" peer group would help each
other with support. Ron and Pete have limited hours during the day,
and although we enjoy helping everyone, we need to limit that time
to a minimum. Thanks!!
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